My 96 yr old husband and I are big fans of Amtrak. We enjoyed our Silver Star trip from ALB to KIS last December in a VLII roomette, but Hal had a difficult time navigating the aisle to the restroom. So, for this year’s trip, we opted for an accessible bedroom, which I booked 3 months in advance. We’d had our expectations raised by the Grounded Life YouTube video of the VLII accessible bedroom, and were very much looking forward to our trip last Thursday. To make a long story short, we now recommend that anyone with mobility issues avoid the accessible bedroom on a VL1, which is unfortunately all that was available on that Meteor consist. It was DANGEROUS! The car lurched so violently at speed that we were body slammed around. Getting Hal into the restroom was impossible when the train was in motion. By morning our neatly folded clothes and other belongings were flung all around the compartment. The car needs to be retired, or at the least that “accessible” bedroom taken out of service. On a more positive note, I give high marks to the Red Caps, SCA, ticket agents, and ultimately Customer Service representative with whom we dealt. My frail hubby was handled with care in wheelchairs, lifts, timely boarding, etc. I’m so sorry that personnel have to put up with such inferior equipment. We’ve been upgraded to a “deluxe” bedroom for the return trip today, and issued consolation travel vouchers. Today’s experience will determine whether we ever feel able to use those vouchers!