Amtrak request for proposal-Nationwide Food & Beverage Service

[jis]

My last CL trip in June, there was a separate person handling the cafe sales, it was one and one.

But the cafe sales were handled from the "sleeper lounge" / CCC car?

Not on the ride we had on the Cap within a week or two of the inauguration of the Contemporary blah blah (on the way back from the OTOL Railfest).

Cafe sales were in SSL. No Coach passenger was allowed in the CCC. There was some confusion when a Sleeper attendant invited folks to the Sleeper Lounge for a free drink, which was inadvertently broadcast in the Coaches and a bunch of Coach passengers showed up. They were then escorted out of the CCC in a somewhat disgruntled state including one guy who almost created enough of a scene to potentially get kicked off the train. Fortunately he did stop before that point was reached, and left the CCC.

 

[cpotisch]

My last CL trip in June, there was a separate person handling the cafe sales, it was one and one.

But the cafe sales were handled from the "sleeper lounge" / CCC car?

Not on the ride we had on the Cap within a week or two of the inauguration of the Contemporary blah blah (on the way back from the OTOL Railfest).

Cafe sales were in SSL. No Coach passenger was allowed in the CCC. There was some confusion when a Sleeper attendant invited folks to the Sleeper Lounge for a free drink, which was inadvertently broadcast in the Coaches and a bunch of Coach passengers showed up. They were then escorted out of the CCC in a somewhat disgruntled state including one guy who almost created enough of a scene to potentially get kicked off the train. Fortunately he did stop before that point was reached, and left the CCC.

I'm surprised only one guy created enough of a scene to nearly get kicked off the train. I've seen crews have miscommunications with coach passengers before, and I usually see quite a few people itching for a fight.