I know the feeling. Sometimes I'll recommend the train to a non-fan, but then I'll think back to how things actually work. That's when I have to acknowledge the reality of the situation and let them know that our train system is still prone to disappointment. Don't feel too bad, there's no way you could have known this was going to happen, and sometimes this happens with planes, cars, and buses too. Even if he ends up hating Amtrak it's still an interesting experience that will build character. Or at least that's what they alway used to tell me when I was a boy. ;-)