Another employment question

[the Other Mike]

Most positions say you will go to "school" to learn.

However, entry level "agent" ( ticket/customer service) don't say anything about that but they do say you must be able to workd the " STARS / ARROW / RAILRES / Quick Track " systems.

Maybe I'm over thinking it but will you be taught these systems, or, are you expected to learn them BEFORE you apply ? ( and if so, where do you learn them ? )

thanks in advance

 

[OBS]

If you are hiring off the street, you will be taught in a ticket agent class. If already employed, there also used to be a self taught course you could do on own time. Not sure if that still exists.

 

[gn2276]

When you are hired off the street you have 120 days to qulify on the job, if you get hired for a ticket job they would most likely sent you to Chicago for up to 2 weeks trining. The program that you use to sell tickets is not that hard it is a windows based program.

 

[the Other Mike]

So, once you fillout the info to create a profile for employment, how long does it take to receive your conformation so that you can log in ?

 

[gn2276]

When I was hired I took the testing and did not hear back for 3 months, but that was 20 years ago. Right now in Materail Control it takes 30 days just to get into the computer program class that is a week long. But if you are getting hired for the station that program is not as hard to use.

 

[AmtrakBlue]

So, once you fillout the info to create a profile for employment, how long does it take to receive your conformation so that you can log in ?

I'm pretty sure I got it the same day. Not positive though.