CoachSlumber
Lead Service Attendant
- Joined
- May 9, 2013
- Messages
- 266
People are misunderstanding my comment. I am not saying U.S. flight attendants are paragons of cheerful service. I am saying that they do perform their basic job functions and one of those is drink service. No it's not their "primary" job. (I know the spiel that their primary responsibiltiy is for your safety). It is, however, one of their job requirements, unless safety, schedule, or captain's orders supersede it. If they were reported not to have done it, they would face discipline. We know SCAs face no consequences because we constantly read here about them not making beds, which apart from manning station stops, is their fundamental duty in service to passengers.Drink service is not considered a primary function of a flight attendant. In theory their main focus is safety. Although I struggle to imagine how the elderly grandmothers who handle long haul intercontinental service would be physically capable of actually saving anyone. Even saving a child or unaccompanied minor seems like it would be completely beyond their abilities.Only on a government operation would it be not all that unusual to hear of a well-paid employee not to be performing a primary function of his job.
I've seen a lot of lousy flight attendants who didn't seem to care about their jobs but I've never seen one that seemed the slightest bit concerned about being reported by a customer. Americans are taught from a young age that we're not responsible for the well being of strangers. That it's basically every man, woman, and child for themselves. It's no surprise that a society that worships the individual struggles to train anyone to perform a service oriented job with pride and purpose.Can you imagine what would happen if a flight attendant was reported not to have run the drink service because she didn't feel like it or was sleeping on her seat?
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