Amen, my friend. A few years back I broke an ankle badly, and ended up using a wheelchair for several months. I discovered that parts of the campus of my university--ostensibly fully accessible--were not accessible at all by someone in a wheelchair. And they didn't have an online map of the campus showing where accessible doors to each of the buildings were. I kept pestering the administration till they finally posted the map and changed several walkways to be more accessible. But I never would have noticed except for my personal experience of trying to navigate my way by wheelchair.
When I was in college 2007 to 2011, the college I went to was in the middle of a major capitol project mainly installing ramps, elevators, new accessible paths on the hilly portion of campus, to make campus fully accessible. It was part of a settlement with the justice department after they had been sued for dragging their feet on not making the campus accessible. I went to a reading with an alumnus who had gone to the college in the '80s who used a wheelchair from a permanent disability who had to have the same dorm room all 4 years, because it was the only accessible dorm room at the time on the entire campus.