Just finished a round trip to Kansas City on #3/4. The "computer was not working" on 8/19 so there was no such boarding group assigning going on so "just go to the coach boarding lounge" for the LD trains. Just wondering if this was a one time thing or on-going?
The tickets mentioned the procedure and Amtrak's site still shows it to be in effect. Train was soldout so quite a crowd headed down the platform with seniors/families leading the way. At the first coach(at rear of train closest to station), seat assignments were handed out if you were going to KC. Others were directed further along.
https://www.amtrak.com/chicago-union-station-boarding
The tickets mentioned the procedure and Amtrak's site still shows it to be in effect. Train was soldout so quite a crowd headed down the platform with seniors/families leading the way. At the first coach(at rear of train closest to station), seat assignments were handed out if you were going to KC. Others were directed further along.
https://www.amtrak.com/chicago-union-station-boarding