Larry Chestler from Amtrak did a presentation at the RPA event on Monday. They are actually looking into a WiFi deployment on the Superliner equipment out west. No word on timeline but was listed as something that’s coming soon.
What's to look into? They had WiFi that worked Jim-dandy on the CS until Dick Anderson came along and shut it off. Can there be much more to it than turning it back on? The rail cars I used to ride on were equipped for it.
Yeah, "coming soon".
Well you said you made a reservation but they never called you, are you now changing your story to they never let you make a reservation at all? Or am I misunderstanding?
You are misunderstanding.
AFAIK they don't take meal orders in business class for delivery to your seat. This would require the distribution of menus which they do not do. Also the dining car has place settings: tablecloths, silverware and napkins. What happens is an attendant goes through business class and offers you reservation times from which to choose. Then they call "dinner is served" for the various reservation times. It has always worked this way on northbound Train 14: both lunch and dinner are served between LAX and SJC. You can sit for an hour and have nice conversations with your fellow passengers to help pass the time. You pay for your meal at your table, just like a restaurant.
On Train 11 the first time I had a problem they took my reservation but never called our reservation group to the dining car, which confused me. On the second incident they did not even take a reservation. In the past the meals worked just like they do on Train 14 and I was allowed to dine in the dining car for two meals and everything was ducky. We also had WiFi at the time. I believe this was before the Anderson era.
Clear now? You can see why, the last time I was in SJC, I opted to fly back to LAX. It was much quicker and more pleasant.
Now I understand there is a (relatively) new guy in charge of long-distance trains including the CS. He's been on the job for over 2 years and they still don't have WiFi hooked back up and I'm not hearing any good news about meals on Train 11.