Cho Cho Charlie
Engineer
Are the LSAs really dishonest, or are the LSAs simply attempting to deal with the realities of food service against rather unrealistic Amtrak rules?"Between March 2003 and January 2010, we identified 903 theft, dishonesty, and policy/procedure violations by 306 LSAs, and issued 447 administrative referrals to Amtrak managers. The recurring schemes described in this report involve the falsification of documents to conceal missing food and beverage revenues and inventories."
In any restaurant business, there will always be unaccounted for food and beverage inventory. Food gets dropped. Beverages gets spilled. You serve some extra (replacement?) to an upset passenger. No one stops to record such.
When dealing with cash, in the rush, people give the wrong change. It happens.
Plus I guess, there might be the occasional coach passenger who leaves the dining car without paying, possibly unaware its different for coach passengers than the sleeper passengers they are seated with.
And no amount of government bureaucracy will change it.