Less expensive HSR experiment in France

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CHamilton

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In France, a Truly Low-Cost High-Speed Rail Option


» To convince even more passengers to take the train, the SNCF national rail carrier plans to offer very cheap tickets.



France’s SNCF national rail service has, since the introduction of the TGV in 1981, held to the belief that fast trains should not be segregated to serve only higher-paying passengers. As a result, fast trains have replaced all slow-speed service on most long-distance travel throughout the country; passengers are able to take advantage of fare deals that allow them to journey between cities hundreds of miles apart at €25 or less, as long as they book in advance.

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SNCF has now extended the principle further with the introduction of its OuiGo* service this week. Attempting to spur more train ridership, particularly among car owners living in the eastern suburbs of Paris, OuiGo will offer 300 km/h TGV speed at very low prices, starting at €10 for journeys between the Paris region and the Mediterranean coast (Montpellier and Marseille, via Lyon), a trip of about 500 miles (10% of overall tickets will be as low as that, with the rest increasing to a maximum of €85). SNCF claims that these ticket prices are the lowest available in the world for high-speed trains. Current TGV tickets start at €19 for similar journeys, but generally are above €50. OuiGo tickets will always be cheaper than equivalent TGV tickets on similar journeys.



OuiGo brings the aviation low-cost concept to high-speed railways. In exchange for a cheap ticket, customers will be charged for a second carry-on bag; they’ll pay more for the use of an electrical outlet; they’ll be unable to change their tickets without a fee. There will be fewer conductors — only four per train, who will also be tasked with some maintenance. Double-decker trains will seat 1,268 passengers, not because seats have been compressed (unlike the airlines, thank god), but rather because the first class and dining car spaces have been replaced by economy-class areas. Trains themselves will be scheduled to run more often than typical TGVs, traveling about 80,000 kilometers per month, double the normal rate.

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Like Ryanair, Europe’s foremost low-cost airline, OuiGo will not serve the more convenient passenger terminals where most TGVs board and alight. Rather, the Paris region stop will be located 20 km east of the city in Marne La Vallée (the location of Disneyland Paris); Lyon’s, instead of being in the center of the city, will be out at the St. Exupéry airport. One major reason for this service pattern is that the public agency that owns the tracks (RFF) charges SNCF (also a public agency) more for the use of tracks in suburban areas than those in the center city. Labor represents for only about 20% of TGV operations costs, while track fees, which are becoming increasingly onerous (they will be augmented by €200 million in 2013 alone) and which pay for maintenance and upgrades, account for a large potion of expenditures.

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The service is now underway.

Ouigo leads the way in low-fare high-speed rail

To reduce operating costs, Ouigo services operate where possible from less popular stations with lower access charges and use paths which are 20% cheaper than those at other times. The timetable has also been designed to maximise train productivity by avoiding any unnecessary trips to depots and keeping turn-round times to a minimum with the shortest being 26 minutes.


As a result, Ouigo services run from Marne-la-Vallée Chessy to the east of Paris, which is adjacent to Disneyland Paris and served by RER Line A, rather than Gare de Lyon in the centre of Paris. They run to an irregular timetable with 14 trains per week to Marseille, six to Montpellier and Lyon, and a few Lyon - Marseille shuttles. Trains call at intermediate stations including Lyon St Exupéry, which serves Lyon Airport.

Another cost-saving initiative has been to make better use of staff, so the same staff that check passengers' tickets on the platform at Marne-la-Vallée then board the train to assist passengers during the journey. The trains have been reconfigured to increase the seating capacity by removing all on-board catering facilities, which itself simplifies the operation, and by providing only one class of accommodation. As a result, two Ouigo Duplex trains can seat 1260 passengers compared with around 1000 for a pair of standard TGV Duplex sets. A new design of lightweight seat has been fitted throughout the trains, along with power sockets for which passengers are charged a fee of €2 per trip. A simple measure to have one large rubbish bin per coach rather than several small bins streamlines the cleaning process at the end of each trip.

The whole ticket sales concept has been rethought to minimise costs. Tickets can only be purchased through the Ouigo website and are distributed electronically. Passengers can choose to receive SMS updates for another €1 and suitcases are charged at €5 each.

Specific seat reservations are only allocated the day before travel to give Ouigo more flexibility. "We use an algorithm to place people in the train at the best location depending on whether they have baggage or not, to optimise passenger comfort, and to have rapid boarding and alighting at stations," Dehlinger explains.

Ouigo services were launched on April 2. In common with TGV, a yield management system is used to adjust fares according to demand. Fares range from €10 to a maximum of €85, which compares very favourably with TGV where the equivalent second-class fare would be €140. A flat fare of €5 is charged for children up to 12-years-old accompanying an adult, which makes Ouigo very attractive to families. As a result, children have made up more than 20% of passengers so far, which has presented a new challenge. "With so many children travelling, we have had to give staff a special kit to use when the children are sick," Dehlinger explains.
 
1 train TGV OUIGO Duplex 760+3 BB75000 fret+8 trains TGV+12 trains ter à Lyon 18/03/13


The video is about 10 minutes long, but the OUIGO train appears in the first couple of minutes.
 
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