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Guest_Gingee
Guest
Okay, this is our first time taking a long distance train (except for my husband who went with his dad 40 years ago). We got our tickets in the mail today. They had my son's name on it instead of my husband's name. My son was never going. He is an adult (23). Anyhow after I called tonight, the only way to refund these tickets is to cancel out my husband's ticket and send it back to them. We will have to pay for certified mail with signed signature to make sure they get it. Or we can drive one hour or so to the nearest train depot to trade them in. Our price will be a little higher since they just raised the prices. If we took them to the train depot that we are going out of, it is 3-4 hours away. We received no apologies or anything. I guess they figured it was our fault that they put the wrong name down.
ERRRRRRRRRRRRRRRRRR This is not good.
ERRRRRRRRRRRRRRRRRR This is not good.