Calling 1-800-USA-RAIL is a good idea. It is very helpful. However, if you call 1-800-USA-RAIL, you need to be in a quiet place, for Julie detects all the background noises. I have talked to station agents for on time rates, but not very sure about calling.go to www.amtrak.com and use the "check train status"feature. you can also call 1-800-usa-rail. i feel the most reliable is to call our local station. don't know if that is true or not(our station agents don't mind and, in fact, encourage us to call)
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