bmjhagen9426
OBS Chief
I just reserved a coach ticket with a value fare, and as usual, I provide my RPA number. Frank-ly speaking, the discount code does not read good to the agent, although I give them the correct number. Can anyone offer any tips, as the agent is keep insisting that the membership number is too short? (I don't mind paying the undiscounted fare, but why not shave off a few bucks off the price of my ticket whenever I can). Any way that Customer Relations/someone more experienced could be reached to sort out the mess. Happened twice already, but don't know as to why some agents keep insisting that my RPA number is more than 6 digits. Could they possibly confused it with another discount? Or with the AGR numbers? (I traveled last month without any issues with the discount codes)