Definitely no Red Caps at NOL last time we were there, just before the Pandemic hit. My husband was using a cane at the time, and two other passengers could see he was having a bit of difficulty wrangling his carry-on, what with the cane. They offered to help him, even though one of the guys was bringing a largish cooler on board! New Orleanians have a well deserved reputation for being gracious and friendly, in my experience.
This thread reminds me that it's about time we thought about another trip to Nawlins soon. We lived there for about two years in the 80's, and have enjoyed our return trips every five years or so since. (Great place to visit, challenging place to live...)