Hi all,
I've travelled Amtrak often and this is my first trip with a connector bus. My return tickets were lost or stolen and Amtrak won't give me new ones. Since a bus is involved, there are no e-tickets and they won't even provide for the train portions. Customer relations won't budge and they refuse to transfer my call to someone higher up. What can I do, short of re-buying the tickets?
I've travelled Amtrak often and this is my first trip with a connector bus. My return tickets were lost or stolen and Amtrak won't give me new ones. Since a bus is involved, there are no e-tickets and they won't even provide for the train portions. Customer relations won't budge and they refuse to transfer my call to someone higher up. What can I do, short of re-buying the tickets?