We did a trip recently Merced-LAX-CHI-NOL on 7/10 (sleepers were sold out on Sunset Ltd, so we went through CHI, thanks to the person who cancelled their SWC trip on 7/10).
We checked-in our baggage in Merced. The guy was looking at our AGR tickets to NOL like it was a miracle from another planet and he forgot to specify on the baggage label that they should go through CHI, not directly to NOL.
That concerned me, so when we arrived to LAX I came to the baggage dispatcher and told him that we need our bags to go our route via CHI. I have already seen on the station screen that Sunset departed at 2:55pm (we arrived to LAX at 4pm), so the next Sunset would be only in 3 days. I was worried that they would look at bags labeled "NOL" and put them on the next Sunset 3 days after and we will come to NOL via CHI and will not find our bags.
The baggage dispatcher told me "Yes, I saw those bags. Thanks for letting me know, I will put them on your CHI train".
Guess what happened? We arrived to NOL and didn't get our bags. Then we found them in baggage room and we were told that they arrived yesterday on Sunset Ltd. So even after my reminder they loaded them on Sunset, but I didn't understand how it would be possible? Sunset already departed at 2:55pm according to the station screen, but we arrived to LAX at 4pm. Then I checked on amtrak.com and found that Sunset departed LAX 2.5 hrs later. Now I am wondering:
1) was it delayed specifically for our baggage?
2) why didn't they load our bags to CHI?
3) why was it displayed "Sunset 2:55pm departed" on LAX screen?
We checked-in our baggage in Merced. The guy was looking at our AGR tickets to NOL like it was a miracle from another planet and he forgot to specify on the baggage label that they should go through CHI, not directly to NOL.
That concerned me, so when we arrived to LAX I came to the baggage dispatcher and told him that we need our bags to go our route via CHI. I have already seen on the station screen that Sunset departed at 2:55pm (we arrived to LAX at 4pm), so the next Sunset would be only in 3 days. I was worried that they would look at bags labeled "NOL" and put them on the next Sunset 3 days after and we will come to NOL via CHI and will not find our bags.
The baggage dispatcher told me "Yes, I saw those bags. Thanks for letting me know, I will put them on your CHI train".
Guess what happened? We arrived to NOL and didn't get our bags. Then we found them in baggage room and we were told that they arrived yesterday on Sunset Ltd. So even after my reminder they loaded them on Sunset, but I didn't understand how it would be possible? Sunset already departed at 2:55pm according to the station screen, but we arrived to LAX at 4pm. Then I checked on amtrak.com and found that Sunset departed LAX 2.5 hrs later. Now I am wondering:
1) was it delayed specifically for our baggage?
2) why didn't they load our bags to CHI?
3) why was it displayed "Sunset 2:55pm departed" on LAX screen?