EB_OBS
Conductor
There's so much misinformation in your post it's scary.You can have pretty much any dog certified as a service dog online for about $100. Once you have those credentials amtrak employees cannot even question to what your disability is. The coast starlight is prime example as the upper class with their purse dogs get them certified as therapy,seizure,comfort dogs etc. They ride frequently and there is nothing onboard staff can do. Even questioning it is a violation of policy.
First off, Amtrak CAN ask you if the animal is a "service animal." If you say it is, even though you know it isn't and it's not trained to do anything, then you are a liar. You make it more difficult for persons with a disability with a legitimate service animal to live their daily lives without being scrutinized whether they are honest or dishonest about the true nature of their animal.
Second, Amtrak CAN ask you "what is the animal trained to do." "It's a therapy animal" or "it's keeps my anxiety level down" are incorrect answers. The question is "WHAT is the animal TRAINED to do?"
These questions are NOT a violation of the ADA.
Third, the ADA specifically states that an animals presence, simply for comfort IS NOT a service animal. The animal MUST be trained to perform a task. Simply sitting on ones lap or being near is not a task.
Fourth, the ADA absolutely DOES NOT require any form of certification for any service animal. Anyone with a legitimate disability knows this. If you pay $100 for papers declaring an animal is a "service animal", you got robbed.
Additionally, ALL service animals must be trained to behave. They must be socialized and house broken. Any service animal that misbehaves, is barking or growling at people or is otherwise disruptive or is not house broken can be denied passage and/or removed from the train.
Last edited by a moderator: