- Joined
- May 17, 2015
- Messages
- 2,807
Norstrum does not have the best customer service. My bag got shipped to the opposite side of the country, so I had to quickly purchase full dress business attire since I was in jeans and a sweatshirt. The men's department staff informed me as I walk over to start looking that the clearance racks had been cleared that I should go across the street to their discount Store. Contacting the store manager was a waste of time, since he told me to make an appointment next week if he was free. I didn't go across the street but went to Dillard's instead. Their men's department was polite and very helpful, even having the tailor drop what he was doing to get me dressed for my meeting. I wrote a letter to Norstrum corporate that was never answered. I have never returned to Nordstrom.