Recent content by Kim1977

I'm not even sure what that means. I ride Amtrak all the time, spending $1000's of dollars a year. I had 6 round trips between the Boston area and DC area in the last 2 months. And yes, I had upgrades on two of those trips where the coupon wasn't collected because Amtrak agents did not...

I wasn't taking advantage of anything. I was following the exact orders of the agent I spoke to on the phone. I was told to take their new email that they were sending and use that to scan to pick up my tickets. I was even warned to do a new print out, not take the original email with...

I did it again. I got 3 upgrades from business class to first class on Acela without turning in any upgrade coupons. Just called 48hrs in advance, spoke to a nice woman, told her I would like to upgrade an existing reservation using upgrade coupones. I had 3 coupons to use for myself, my...

On Friday, 9/17/10, I took Acela Express from RTE to WAS. I would be taking care of some things on Saturday and then returning on Sunday to RTE. Because I live in southern NH and about an hour from either BOS or RTE, I had used the phone method of attempting to upgrade my business class ticket...

Hi, I'm the OP and just wanted to report back after my trip. As to the upgrade for the first part of my trip to WAS, which I upgraded on the phone, the guy on the phone must have done it wrong and in my favor as speculated because I just used the quik trak machine and was able to print my first...

Report from this weekend.... Friday 9/17 Acela 2167 from RTE to WAS First Class- The attendants did not block seats with luggage, these were the best attendants I have ever had for numerous reasons, will have to do a trip report and detail this when I get a chance. Sunday 9/19 - Acele 2252...

Great! I will see what happens on Friday. I have 5 more Acela trips this month so an extra upgrade coupon will be great. Kim

I called today to attempt to get my upgrade (for trip this Friday). I am confused a bit as the agent did not handle it exactly as you said, Alan. Though he did process the upgrade, he did not credit me back what I paid for the business class ticket and then tell me I would have to pay again on...

Umm, yes it ABSOLUTELY is a good enough reason. There is no "crew break space" in the Acela first class seats. There are just first class seats for passengers. Unlike some LD trains in coach, a passenger is not assigned a seat on the Acela, you may sit in any seat that is not currently...

This is not a one time occurence. This has happened to me also, more than once in Acela First Class. Most recently about two months ago on a trip from RTE to WAS. First class car was full upon boarding after the RTE passengers got on. Attendants were taking up 3 seats, a set of 2 and the...

Thanks Alan for all the advice. I would have maybe thought to verify the price when calling but I would never have thought to tell them that they need to put the reservation on hold for 2 days when processing the upgrade. That seems like something not many people are going to know to do, so I...

I am going to try to use a one class upgrade certificate for a Tuesday Acela train (in a couple weeks). I don't live close to a station so was going to try for the upgrade on the phone. I know you can do it up to 48hrs beforehand but since 48hrs beforehand would be a Sunday and I heard AGR is...

I referred a friend to AGR. When they clicked the link in the referral email to sign up, it worked but when asked for a promo code, they entered the promo code from the email and it gave an error of not accepting that promo code. So they signed up but unable to enter the promo code. Has...

Hi all, I frequently travel on Acela but have never been to the 30th Street station in Philidelphia. I am going to be taking an upcoming trip to visit someone and will be going from RTE to PHL and back. Can you guys tell me about this station? Specific things I am wondering are, how is...

I also received my new Select package in the mail yesterday. I noticed that the new upgrade coupons are valid for upgrades 48 hours in advance, whereas previously it was 1 hr in advance for Select (and 48hrs for Select+). I wasn't expecting this change for Select, so I was excited to see that!