Dakota 400
Engineer
- Joined
- Mar 5, 2014
- Messages
- 3,741
Very recently returned from Train 8, the Empire Builder, where I boarded in Seattle and left in Chicago.
I had a good impression upon meeting my SCA in Seattle. He helped with luggage upon boarding (as well as when de-training). He was visible often and answered the call button promptly. He checked to see if I needed anything. He answered my questions clearly. Coffee was available until Noon and juices were available until late in the afternoon. If I wanted ice, he said to just let him know. I de-trained with a very good opinion of his service and rewarded him appropriately.
One situation gave me a surprise, however. And, I wonder if what I observed was usual for what the SCA is supposed to do. When I returned to my Roomette for my 2nd night's snooze, I found the bed to be in the exact unmade condition as when I left the Roomette in the morning. The bed had not been re-made. Is this "normal" and to be "expected" on train journeys with 2 overnights on the train? Or, should the bed have been re-made?
I had a good impression upon meeting my SCA in Seattle. He helped with luggage upon boarding (as well as when de-training). He was visible often and answered the call button promptly. He checked to see if I needed anything. He answered my questions clearly. Coffee was available until Noon and juices were available until late in the afternoon. If I wanted ice, he said to just let him know. I de-trained with a very good opinion of his service and rewarded him appropriately.
One situation gave me a surprise, however. And, I wonder if what I observed was usual for what the SCA is supposed to do. When I returned to my Roomette for my 2nd night's snooze, I found the bed to be in the exact unmade condition as when I left the Roomette in the morning. The bed had not been re-made. Is this "normal" and to be "expected" on train journeys with 2 overnights on the train? Or, should the bed have been re-made?