AGR Dept. "Temporarily Closed"?

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Anderson

Conductor
Joined
Nov 16, 2010
Messages
9,567
Called in at 10 Eastern and got this message (and a divert to the normal line).

(1) What's going on?
(2) Is there some reason Amtrak can't at least preserve priority on the lines for high-tier members?
 

yarrow

Conductor
Joined
Feb 25, 2006
Messages
2,217
i just called agr to see what message i would get. when i aksed "julie" for an agent then i got the "temporarily closed" message. though it looked like one could still make an automated reservation but i didn't try.
 
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