This morning, I called AGR to redeem points for a future trip. Since I've never ridden in a bedroom before (too much money to be worth it for me), I figured I'd spoil myself this once and book a bedroom using points.
When I got the confirmation e-mail, it said that I was deducted 20,000 points for a Roomette/Accessible Bedroom. Instead of calling Amtrak with my reservation number to check what room I had, I (foolishly, in retrospect) called AGR, thinking that the agent must have booked my room incorrectly.
Nope. It turns out I was booked in room B, but the second agent discovered that the first one had incorrectly charged me the roomette rates for the bedroom reservation, and had to change it.
I could've had a 30,000-point (or $1500) room for 20,000 points, but noooooo, I had to open my big mouth.
When I got the confirmation e-mail, it said that I was deducted 20,000 points for a Roomette/Accessible Bedroom. Instead of calling Amtrak with my reservation number to check what room I had, I (foolishly, in retrospect) called AGR, thinking that the agent must have booked my room incorrectly.
Nope. It turns out I was booked in room B, but the second agent discovered that the first one had incorrectly charged me the roomette rates for the bedroom reservation, and had to change it.
I could've had a 30,000-point (or $1500) room for 20,000 points, but noooooo, I had to open my big mouth.