Yesterday i was on NER171 from NYP to CVS. There was a "trespasser strike" near New London CN and the train was stopped, ultimately 3 hours. Amtrak was very good sending alerts to me all along. I gave my self a lot of anxiety that the train would be cancelled leaving me stranded. Amtrak did not do that. The train arrived eventually and as we all know got later and later. I arrived home after midnight, 4+ hrs late. But they got me home! AND I just got an automated phone call offering sincere apologies and informing me I will be receiving a voucher of undisclosed amount in the next few days! I don't care how much. I'm just very impressed. The ticket was very reasonable to begin with, $31!