A
Allison
Guest
We were woken up at 10:27pm last night on our trip from Penn Station to Rochester, NY. The lady said we would be at the station soon and needed to get out of our rooms so she could make the beds. We had two kids under three sleeping and had to wake then up so we could go sit in someone else's room. We were glad the train was running early - except an hour later we were still squished in someone else's room waiting for Rochester. Both kids were upset and we were pissed. We paid a lot of money for those two rooms - so why we're we kicked out?? We felt like we were being forced off the train. It sat at the station for almost 45 minutes. Could we not have slept another hour and then gotten off? We have risen Amtrak (always sleeper cars) before but this put a bad taste in our mouth. May be time to go back to flying.