- May 15, 2006
- Just North of Normal, Illinois
A few months ago I called AGR for a long distance coach reservation. I knew I would need meals at my seat and told the agent. The agent I spoke to said he "refused" to do this and switched me over to another agent. His exact words were "I refuse to have anything to do with this". He switched me over to another agent. I had no problem on that trip, but on other LD trips I have taken in the lower level, the TA never appeared during the entire trip. I am wondering if there is a provision in the reservation process where a coach pax can be noted to requiring meals at their seat???