Hi, everyone. We have usually had outstanding interactions with Amtrak employees but this time some wires really got crossed. We had purchased tickets to Denver from Seattle for last August in advance, so the total was about $700 each. Something came up and we had to cancel the trip. Bruce was told just before that we could apply the fare to a round trip to Montreal, (the same convention in a different location, so at the same time of year in 2009) which, if we got it early enough, would be about the same price.
Since August Bruce has been contacting Amtrak to get these new reservations, and was told that he had to wait a couple weeks, tickets could not be purchased until October 11-- we even walked down to the train station and inquired in person and were told to call in a week or so.
This morning Bruce called and was told if we wanted the tickets to Montreal, the price would actually be double, about $1400 each. Unfortunately, at the moment that is beyond our means. He was told that since it was a busy travel time there were no discounts. This reminds us of the unpleasant runarounds we have gotten with air travel and is frankly, very disillusioning.
Even purchased this far in advance, there is no discount on tickets? Is this a policy change? A few years ago we purchased tickets for a trip to California to visit my family for Christmas and I imagine that was a busy time as well, but we did manage to get more reasonable fare by purchasing earlier, and only a few months earlier, too. Is the new popularity of train travel now raising the prices to be out of reach of those with modest means?
Since August Bruce has been contacting Amtrak to get these new reservations, and was told that he had to wait a couple weeks, tickets could not be purchased until October 11-- we even walked down to the train station and inquired in person and were told to call in a week or so.
This morning Bruce called and was told if we wanted the tickets to Montreal, the price would actually be double, about $1400 each. Unfortunately, at the moment that is beyond our means. He was told that since it was a busy travel time there were no discounts. This reminds us of the unpleasant runarounds we have gotten with air travel and is frankly, very disillusioning.
Even purchased this far in advance, there is no discount on tickets? Is this a policy change? A few years ago we purchased tickets for a trip to California to visit my family for Christmas and I imagine that was a busy time as well, but we did manage to get more reasonable fare by purchasing earlier, and only a few months earlier, too. Is the new popularity of train travel now raising the prices to be out of reach of those with modest means?