There is no logical reason whatsoever for what AGR does. Consider, one can make a normal paid reservation months in advance and just leave it sitting in the computer as little electronic blip. Then pick up real tickets less than 5 minutes before departure without issue. Also consider that in an effort to save money, Amtrak will not mail out paid tickets unless you are departing from a station that doesn't have a ticket office that is open upon departure or a Quik-Trak machine, for free. Otherwise you have to pay to get the tickets mailed. This was a cost saving measure on Amtrak's part.
Now here comes AGR, where unless your trip is less than 30 days away, they can't keep your reservation in the computer and must mail the tickets to you. So you're getting a free trip, yet Amtrak wants to waste money mailing you your free tickets and won't even give you the option of picking them up.
They won't mail tickets you paid for, but will mail tickets that you got for free. Go figure! :blink: