BALtoNYPtraveler
Train Attendant
Before I make a phone call (and I don't mind doing that, but I won't bother the AGR people if the answer if someone here already knows the answer), is it typical for one leg of a trip to show up on your AGR transaction log but not the other?
I'm trying to get the three round trips / get one free in summer promotion. This works out to six one-ways. It caught my attention that my account was marked as having completed "3 out of 6" trips. This means one round trip and half of another round trip (I generally only take round trips.)
I looked and sure enough, there was just one leg posted from Jan 30th, and on Feb 6th, I took another trip (not qualifying for that particular deal) and in the log of all trips and transactions, only one leg of that is posted, also.
Strikes me as strange that two legs of a trip would post separately but maybe it has to do with the origination station or something internal in their recordkeeping. Does anyone know if this happens routinely, or should I call to see if they neglected to credit some trips?
I'm trying to get the three round trips / get one free in summer promotion. This works out to six one-ways. It caught my attention that my account was marked as having completed "3 out of 6" trips. This means one round trip and half of another round trip (I generally only take round trips.)
I looked and sure enough, there was just one leg posted from Jan 30th, and on Feb 6th, I took another trip (not qualifying for that particular deal) and in the log of all trips and transactions, only one leg of that is posted, also.
Strikes me as strange that two legs of a trip would post separately but maybe it has to do with the origination station or something internal in their recordkeeping. Does anyone know if this happens routinely, or should I call to see if they neglected to credit some trips?