Big Green Chauvanist
Service Attendant
Years ago I was "bumped" from a roomette to a bedroom on the Capitol Limited from WAS to CHI. Short as it was, I was hooked and have been saving my points to use on a two-day rail "voyage". So, having my plans finalized for this coming September, I didn't want to waste any time in reserving a two-night "stay" on the Empire Builder from CHI to SEA, knowing bedrooms tend to fill up long before the date of travel. Having no idea how many points I would need (as the days when that was all posted on the website are long over) I called the Guest Rewards number, got a great agent, and in five minutes had my bedroom booked. I had more than enough points so I am happy and the process was totally painless. Now, there just has to be daily service come September!