Hi All,
Thanks to Amtrak's latest fiasco at the Thames River Bridge, my June 28th trip is in danger of being cancelled or changed (a 6-hour Acela First Class trip turning into a 9 hour coach trip via Springfield isn't going to cut it). I also don't wish to wait for an official Amtrak announcement, when all affordable flights for my trip are sold out (we're almost there, now). If I wish to cancel:
A) Can I do it without penalty?
B Should I call the normal, USA-RAIL number or the "Guest Rewards" number?
Thanks in Advance,
JPS
Thanks to Amtrak's latest fiasco at the Thames River Bridge, my June 28th trip is in danger of being cancelled or changed (a 6-hour Acela First Class trip turning into a 9 hour coach trip via Springfield isn't going to cut it). I also don't wish to wait for an official Amtrak announcement, when all affordable flights for my trip are sold out (we're almost there, now). If I wish to cancel:
A) Can I do it without penalty?
B Should I call the normal, USA-RAIL number or the "Guest Rewards" number?
Thanks in Advance,
JPS
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