On our recent trip, ice in the Sleepers was done four different ways on the CL and CZ round trip. On the CL westbound, you had to ask your attendance who would retrieve it from the dining car. On the CZ westbound, it was in a styrofoam cooler in the corner across from the coffee pot. CZ eastbound had ice in the compartment under the coffee pot. CL eastbound had it hidden in the attendant's room available for the asking.
Amtrak supposedly had noted on our reservation that my wife had insulin needing cooled, but no attendant could find such a notation.
Amtrak supposedly had noted on our reservation that my wife had insulin needing cooled, but no attendant could find such a notation.