A derailment in or near Goshen, IN resulted in some service disruptions to the Capitol and Lakeshore Limiteds. Does anyone know what arrangements (if any) were made for passengers on these trains? #30(17), for example, appeared to be cancelled entirely (corrections welcome).
After the thread below regarding how Amtrak handled the Silver Service outage, I am seeking information on how Amtrak deals with disruptions, overall. I've always been under the impression (not verified firsthand, thankfully) that Amtrak usually does quite well in dealing with passengers who are affected by missed connections, cancellations, etc. Has this changed, or have they just been having some bad luck lately?
JPS
After the thread below regarding how Amtrak handled the Silver Service outage, I am seeking information on how Amtrak deals with disruptions, overall. I've always been under the impression (not verified firsthand, thankfully) that Amtrak usually does quite well in dealing with passengers who are affected by missed connections, cancellations, etc. Has this changed, or have they just been having some bad luck lately?
JPS