So not only did we get in at night, but we got in over five hours late, so it was 3:15 AM!!!! There was one red cap on duty and he was great. He was first helping another group, so I requested his assistance and he said to stay where we were on the platform and he would come back for us. Sure enough he came back and brought all our carry-on stuff up to the baggage claim and then he brought out our checked bags about 10 minutes later and then brought everything up to street level. Excellent service. It also helped that there was practically no one left on the train by that point, so there wasn't much demand for red cap service. I think the sleeper may have been completely empty, and we were the only ones left in business class.