Which is not a problem if they spend the time to program it correctly. In my case he got mad when it did not match my destination and what he had in his GPS. I was quite taken back by this, and a bit worried about getting kick out because he didn’t want to go any further. My address is problem due to living in the sticks, with add bonus of not having phone service in the gorge between hamlets. Of course the next day was when I meet Linda on the Sliver, with all that drama. So my last few Lyft experience have been unnecessary stressful, and I really am getting tired of the hit or miss on the professionalism of this service.
So in this case of a transfer to a hotel from the train, I am recommend use the shuttle bus from the hotel.
As a 7-year side-hustle driver for Uber/ Lyft with a 4.99 rating, I can assure you we don't program our own GPS. We don't precisely for the reason you state. No one wants us fiddling with our phone while driving. I have a magnetic phone mount that attaches to my ac vent for nearly hands free operation.
There ARE bad drivers out there. Unfortunately, since U/L both went public, the need to maximize profits had resulted in lower driver pay and higher passenger cost. What used to be an 80/20 split is closer to 60/40 now. Because of this, the more sensible drivers quit, and because of that, it's been harder to deplatform the bad ones.
I make it work because I drive a hybrid XL in a niche market at specific times.
Some of the GPS location errors are caused by passengers who don't know how to use the app fully which is understandable because there's no real guide. In addition to putting in a pickup address, you can also move the pin around to your precise location. You can also call or text the driver specific instructions.
I say all that to say this. U/L are the most economic "final mile" app. We are put through annual criminal AND driving background checks. I suggest downloading both apps and trying them out locally to get the learning curve worked out. Prices can vary wildly between the two if there is high demand.
And, finally, for what it's worth, when I was in NYC a few years ago, I tried Uber, Lyft and yellow cab. The cab was the only driver who asked ME for directions and every dash light was illuminated on his car.
Good luck. If you want any help, please feel free to DM me.