I am booked on the Meteor for 5/9/20 from Elizabethtown to Miami. However, my health has deteriorated since I made the reservation; I am going to need spinal surgery. Therefore, I will be unable to make the trip [emoji22]. I redeemed Guest Rewards points for this trip. Will they still deduct 10% of my points for canceling, even though it is medically necessary? I know Amtrak has a “coronavirus” policy in place, but I’m not sure if it applies to points redemption.