Devil's Advocate
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Is it really possible for a coach customer to ever buy a sleeper room while on board? Two of us each tried to buy a bedroom from two different conductors after checking the website while en route to make sure some that were still available. Both conductors independently assured each of us that every single room was taken. Over the course of the trip the Amtrak website showed different room types being taken and becoming available but in every instance the conductors were positive that nothing had changed and no rooms had been made available. Seems like either the website or the conductors are extremely confused, so which is it? It's a day trip for me and not something I care deeply about, but it seems odd that the conductors would intentionally and repeatedly refuse a chance to bring in more revenue. I've read about this sort thing in the past but I honestly didn't believe it until now. So what's the story? Are they trying to punish us for not buying at full-fare or are they just lazy or is the website really that consistently wrong about room availability?