Best way to get upgrade as a new Select status member

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Joined
Jul 17, 2014
Messages
8
Hey everyone,
I reached Select status last week and got the 2 upgrade vouchers attached to my account.

In a week, I will be taking Acela from Washington to Boston with my wife, which seems like the best scenario to use them. However, my tickets are at the "Saver" level, which I believe is not eligible for the coupon. Shakes head.

What would you recommend as the best way to take advantage? I could rebook for $60 more at the higher ticket option and become eligible to upgrade, but I'm not sure if it's worth the cost and hassle.

  1. Curious what your recommendations would be for the best course of action here
  2. Can I use my 2 upgrades to upgrade both myself and my wife (she's not Select)?
  3. Would they upgrade us both even if there are no adjacent seats?
Thank you!
 

daybeers

Conductor
Joined
Jan 6, 2016
Messages
1,671
Location
NHV
Congrats on Select! Try to use that AGR phone number for everything; it's usually much easier.

As far as I know, the upgrade coupons still work on Saver fares, regardless of what the terms say.

2. Yes, the coupons can be used for any passenger.
3. Yes. The system will try to put you two together, but sometimes that's not possible, especially on the full route. This is why it's important to get as close to the 48, or in your case, 12-hour window before departure time as possible. You can view the seat map and change your seats after the coupons are applied, but I don't think there's any way to get them back if there aren't two seats together. Stupid they don't allow viewing the seat map before upgrading, or even when paying for First Class.
 
Joined
Apr 5, 2011
Messages
5,019
Location
Baltimore. MD
I used a coupon to upgrade a Saver fare last month. At least I would hope that an $87 Baltimore - Boston Acela BC is a Saver fare.

When my wife and I took the Acela earlier this month, I didn't bother with messing around with the coupons, I just booked our two tickets with points, and early enough that we had no problem finding two seats next to each other.
 

Bob Dylan

50+ Year Amtrak Rider
AU Supporting Member
Joined
May 31, 2009
Messages
24,875
Location
Austin Texas
As the other Posters said, I too have upgraded several times to FC on Acela with a Saver Fare.

Your 2 Coupons are good for anyone with an Amtrak Ticket irregardless of their Status so your wife is elgible.

And once you're booked and given your Seat Assignments, you can change your seats on line, or have an Agent do it for you.
 
Joined
Jul 17, 2014
Messages
8
Thank you all for your help and comments. Much appreciated. Now I just need to wait until the clock tolls 12 hours before departure and hope there is still decent space!
 
Joined
Aug 7, 2004
Messages
1,054
Location
QB 101
In the past, booking with saver fare required a few dollars to upcharge to the 'value' fare (ie, full fare). The agents I talked to were well versed in the requirements and I simply told them to use the existing CC number. But lately, they haven't asked for the extra money. Apparently the agents weren't sufficiently trained and/or the computer system doesn't 'enforce' the value fare requirement.
 
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