kal-tex
Train Attendant
We usually travel through Chicago as part of a long-distance trip that involves sleeper accomodations - hence we have access to the Metropolitan Lounge. Last week, however, we took a day trip to Chicago. Of course there was no problem with our arrival - off the train, through the station, out the door, and into a cab. Later that day, as the time of our departure approached, we headed to the station - about an hour before our scheduled departure time. Every seat in the waiting area was occupied, and there were long lines at each of the gates. There were about 75 people in the line for our train - and this an hour before departure! I realize that space is limited, but is there any consideration being given to easing the situation somehow? It seems a shame that the Great Hall sits empty while hundreds of passengers must stand and wait! (I know! I know! The Great Hall is too far away from the gates.) Are there any other options?