frj1983
OBS Chief
OK, we've heard a lot about bad service, any good service received lately??? I'm not trying to whitewash the problems, but sometimes I think it worth hearing about the positive stuff as well!
I repost a piece I wrote earlier:
My most recent encounter with an Amtrak staffer was at the ticket counter in Chicago in March. The Woman who helped my Wife and I, was incredibly pleasant, was glad to see that we were going to New Orleans, gave each of us timetables for the trip (with reminders that new schedules were coming out soon) along with our tickets, asked if we had any questions, and was quite cheerful throughout our entire interaction!
I repost a piece I wrote earlier:
My most recent encounter with an Amtrak staffer was at the ticket counter in Chicago in March. The Woman who helped my Wife and I, was incredibly pleasant, was glad to see that we were going to New Orleans, gave each of us timetables for the trip (with reminders that new schedules were coming out soon) along with our tickets, asked if we had any questions, and was quite cheerful throughout our entire interaction!