So we have just boarded, July 5, train 3, the SWC to ABQ. Just prior to boarding they announced that this train will terminate in Kansas City, and we will be bussed to Newton, a 4 hour ride, at around 10:30 pm to 2:30 am to pick up another train, due to flooding.
All checked baggage was pulled, and we all had to put it manually on the train. Then pull it off the train, and put it on the bus. And then take it off the bus, and put it on the other train.
The car attendants had not yet been told of these arrangements.
The upside, I guess, is that our luggage is sure to arrive. The downside is it is rather a waste of an expensive bedroom.
They just made the opening announcement and talked about behavior. They did not mention that the train is terminating.
Has anyone been on the SWC and had the bus in the middle?
And what would you do? Call customer relations and ask for some sort of compensation, or let it go?
All checked baggage was pulled, and we all had to put it manually on the train. Then pull it off the train, and put it on the bus. And then take it off the bus, and put it on the other train.
The car attendants had not yet been told of these arrangements.
The upside, I guess, is that our luggage is sure to arrive. The downside is it is rather a waste of an expensive bedroom.
They just made the opening announcement and talked about behavior. They did not mention that the train is terminating.
Has anyone been on the SWC and had the bus in the middle?
And what would you do? Call customer relations and ask for some sort of compensation, or let it go?