FreeskierInVT
Lead Service Attendant
Hey all,
I reached Select status on September 14th, and soon after I received an email with the standard electronic coupons (two free one-class upgrades and two 10% off coupons), but I also thought I'd be receiving a kit in the mail with a new card and Acela lounge coupons. 3-1/2 months later, and I never received anything in the mail. I just called AGR and they said I'll be receiving my initial kit in February with the replacements that others get, and that I wouldn't have received anything from qualifying in September.
Is this accurate? I would have thought that qualifying in September would be enough time before the replacements are sent out in Feb. to get a kit with new card and coupons.
I reached Select status on September 14th, and soon after I received an email with the standard electronic coupons (two free one-class upgrades and two 10% off coupons), but I also thought I'd be receiving a kit in the mail with a new card and Acela lounge coupons. 3-1/2 months later, and I never received anything in the mail. I just called AGR and they said I'll be receiving my initial kit in February with the replacements that others get, and that I wouldn't have received anything from qualifying in September.
Is this accurate? I would have thought that qualifying in September would be enough time before the replacements are sent out in Feb. to get a kit with new card and coupons.