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I was notified my trip home for Thanksgiving will involve a bus Salem to Eugene. I called and asked for a lift equipped bus. This was interesting as the agent thought the platform lifts for trains would work on a bus. Eventually we got straight that the bus needed its own lift. Now I am booked...

I got on the 14 (9/10) in Martinez. Since I knew it the train was sitting motionless south of San Jose for a long time I did not arrive at the station until 1 am. The station agent was very reluctant to check my bag. He informed me in the future I need to check my bag before scheduled departure...

Well that was fun. I saw the 30% off Cascades in Oregon offer and decided to take a day trip. Of course it was not that simple. I need an accessible transfer seat. Booking through the website passengers with disabilities link automatically applies the 15% disability discount. I called Customer...

On my last trip on the CS coach passengers were invited to the PPC for drinks during certain times. The parlour car attendent really wanted people to come try his mimosa during breakfast. What is going on here?

I love the coach seats on the Cascades. They fit me just right. They have armrests. I can sit all the way back with my feet flat on the floor. I can actually reach the headrest. I could sleep in this seat. Superliner seats on the other hand are torture devices. They provide no support especially...

How does it work? I am taking Cascades from SLM to PDX weekly. I took my first trip today. I can get on/off in SLM without assistance but I cannot safely take the extra step on/off at PDX. Who do I tell I need the lift? What type of lift is it? The first time I ever requested the lift elsewhere...

When I got on the 11 (southbound CS) at Salem on the 19th it was so overbooked they were sending people to the diner because the SSL was already full. The situation seemed to resolve itself in Eugene but some individual passengers seemed to be forgotten. They did not have coach seats and would...