The only drama I ever witnessed was a coach passenger losing her ever-loving MIND
on the LSA.
The LSA had taken all of the sleeper passenger dinner reservations. We were on a sold-out Southwest Chief, traveling the week of Christmas, so she ran out of reservations by the time she got into the Coach cars. I believe we were in the last car, so there was zero hope. We hadn't planned on eating in the dining car and had brought two days' worth of food, so we really didn't care.
This lady cared. Ohhhh, did she care. She had two young boys with her, and she accused the LSA of trying to "starve" them and deny them food. The LSA kindly explained that the meals are included in the sleeper passengers' fare, so they get priority, and then Coach is more of a first-come, first-serve. The LSA even explained that she tries to rotate which Coach car she visits first, so that it's fair throughout the journey. She also mentioned that if the lady would like to ensure a reservation for the next meal, she could sit in the lounge car when the reservation process was announced and flag down the LSA as she passed through the lounge on her way to the coaches. Then she informed the lady that the cafe car was open and had all sorts of food available for purchase.
My rational brain and I sat there thinking, "That is an extremely fair and amicable way of handling things. Surely, this argument has come to an end," and started to pick up my book, thinking it was over.
It was not over.
Foodzilla decided the LSA was being "rude" and got right in her face to tell her so. She said the LSA didn't understand because the LSA was "an uppity white girl" and "you're only denying us dinner because you think I'm just another fat welfare queen who don't need no cheeseburger".
You could have heard a pin drop at that point. People started taking their headphones off to listen. And, of course, my boyfriend and I were sitting there like this:
This continued for a moment or two, and then the conductor showed up. The conductor listened for a bit, repeated the LSA's spiel about dinner reservations, and then told Foodzilla that if she continued to harass the LSA, she and her adorable children would, most assuredly, be put off the train at the next station stop.
Foodzilla continued to argue with him, to which he finally said, "I AM NOT JOKING. I WILL PUT YOU OFF AT RATON. YOU CAN EITHER TRAVEL BACK TO CHICAGO WITH US OR ENJOY THE NORTHERN NEW MEXICO SCENERY. YOUR CHOICE."
It was absolutely beautiful.