Devil's Advocate
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How exactly can they be "screwing people over" if they clearly explain their fee structure and refund policies before you purchase?Texas: Then I'm willing to argue that Spirit should have gone out of business. If your business model consists in no small part of "screw people over" (which is my opinion of Spirit's policy...and actually, from what I've read, they either have or had a $100 change/cancellation fee, but that may have been "for a credit"), I would argue that you should go out of business.
Here in the US we live in a "buyer beware" market. So long as Spirit is up-front with their fees and policies I put the responsibility for choosing them on the customer.
Anyone with five minutes of focused internet browsing should be able to figure out what Spirit is all about thanks to innumerable articles, reviews, forum posts, blog entries, and their very own website.
If you play fast and loose with your money then that's on you. If you don't like them then I would suggest you avoid using them.
However, openly calling for the sudden unemployment of thousands of working class folks should be saved for really egregious actions on the part of their employer.
Wishing that level of harm just because you don't want to pay a change fee for a mode of transit you've already admitted you never use anyway is a bit much. Seriously.
Ryanair may have run afoul of laws specific to the European Union. Spirit doesn't fly anywhere near the EU and operates under laws which are more lenient in regards to canceled flights.Actually, a somewhat serious question in all of this: What's Spirit's take on canceled flights and the like? I ask in no small part because Ryanair got in a huge amount of hot water during the Icelandic Volcano Incident over stuff in that vein.
How do you figure?It's arguable that Spirit ought to push the travel insurance a bit more (and actually, a bad note goes to Spirit's PR department for not raising this as far as I can tell).
This is just a guess, but I don't think Spirit is trying to compete with Amtrak...In my case, trip insurance has never come up because Amtrak's policies are such that it would be very hard for me to end up out too much on a trip unless things went "perfectly" wrong. There's absolutely no incentive there, and I actually have no experience with a travel situation where I would need such insurance.*
I think we've found the problem in your argument. Too much presumption and not enough actual research.I'll say that this doesn't get around issues such as charging for seat selection...and assessing a charge no matter what seat is selected (and presumably not having an "I don't care, just put me on the plane" option).
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