Barciur
OBS Chief
Both crew members, in fact, were directing people to one car and both of them manned the door in one car. Usually, the locomotive stops behind passed the platform to fit all cars at the platform, one conductor is stationed in first car and one in either the second to last or the last one. This time, the train stopped a bit earlier and both conductors were in one car and making sure everybody stays in just that one. The train was also terminating in Philly.
Tomorrow I will take your advise about Customer Relations and call and complain. I just want AMTRAK to be aware of this happening - if it's against their policies, then it hurts them. If AMTRAK is OK with that situation, that's their decision.
Tomorrow I will take your advise about Customer Relations and call and complain. I just want AMTRAK to be aware of this happening - if it's against their policies, then it hurts them. If AMTRAK is OK with that situation, that's their decision.