I like the new electronic signs at PVD and NYP..but miss the tick tick tick of the old signs as that sound meant soon it would be time to board abs begin your journey ;)
Shaking my head nope. I've checked everything. Unfortunately I empty my email trash after one day automatic. I been wracking my brain all morning...
I even went into the mobile app to check. There too it ask for the bloody reservation number!! Arrrrggghhh!!
And you know my travel occurred (get...
Further info... I also used the Amtrak mobile app for a May 4 trip NYP to PVD. Points not showing on AGR account either. Can't view past trips in mobile app without a reservation number. Ugh.
Took a one way trip May 4 PVD to NYP. For some reason the points never showed on my AGR. I called AGR and they told me without a reservation number they can't look the trip up.
Rep asked if I paid with a credit card. Yes. But even using that info she couldn't pull it up.
It's not in my email...
Well no personal info in email. When I called Amtrak they were able to tell me date and itinerary. And when reservation was made. It wasn't me as I was home alone watching TV. I'm just concerned someone is making reservations in my name. Granted there's no way they could pay for it with my...
What if anything can be done about account security with Amtrak? Yesterday I got an email saying please pay for a reservation or we'll cancel it. So I call Amtrak. It seems someone made a round trip reservation for this weekend PVD to NYP!! Furthermore a "courtesy hold" was placed on it so the...
Not to sound snippy but lol.. Someone needs - and correct me if I'm wrong -to tell telephone reps that the 10% things does not apply to even exchanges. Three times I had to explain that to the rep. This last time the rep yelled me three times insisting as of Jan 24 10% penalty applies to even...
Ugh (expletives deleted LOL)
So just to reiterate for my understanding .. Any time points go back to the account as a result of full cancelation or a change to itinerary we get dinged?
I know if we cancel a reservation made with points we get a 10% point penalty. Ok.
Well I had an NEC reservation. Let's say I used 2000 points to make it. I changed did not cancel CHANGED my itinerary. The new trip I need only 1000 points. So 1000 points went back to my AGR account. (Note these...