Recent content by mjaynes288

There are different Great Dane body shapes. Anyone wanting a Great Dane service dog would do well to get a dog with tighter jowls because they drool less. Who wants to carry around a drool rag? The Service Dog Project, an ADI accredited program, trains Great Danes. I traveled on Amtrak with a...

I sleep at a table in the Sightseer Lounge. The lights don't dim. Depending on the crew you could be woken up before every stop, more, less, never(last time there was a guy sleeping on the floor in front of 2-1 bench at 8:30am). The lounge is the car designated for talking/making noise during...

I hope this will make the dog situation on the Coast Starlight better but I do not hold much hope. I just had a service dog wash out after 6 months of work. We took 3 round trips from Oregon to California. On our last trip an unleashed, unmarked "service dog" attacked my dog at Klamath Falls...

No one was intentionally inconsiderate. It was a full train on Jan 2 so people were traveling with Christmas presents. The pile was there before I got on. The lights were dimmed because it was night. The reading spotlights were off and I did not know they existed. People do not watch where they...

I support this new rule. Hopefully it will avoid trips like my first overnight. I was traveling with my service dog. I made the mistake of calling to book. They insisted I use the transfer seat. When I got on the train at 11 pm there was a huge stack of baggage in the accessible area. My dog had...

Service dogs are taught to go on command. Some are taught to go while the handler holds a human diaper under them. Others go on multiple pads on a black plastic garbage bag. There are relieving harnesses that hold a plastic bag to their but to poop in. My retired service dog refused to learn to...

A disability is defined under the ADA as a physical or mental impairment that substantially limits one or more major life activities. Severe allergies that cause breathing problems are covered under the ADA. If someone had this level of allergy they would be unable to preform a customer service...

I know the lights are dimmed in coach. That is why I am in the SSL. I have only seen the lights dimmed in the SSL once. I hated it. I like to do Sudoku books or cross-stitch late at night. The little spotlight is does not give off enough light and my head and hands tend to get in the way. Those...

I hate the idea of dimming the lights upstairs and forcing night owls into the lower level. I am a woman. I travel alone. Upstairs I am somewhat protected from perverts by the fact there are people around (lounge lizards) and the conductor or someone might walk through at any moment. There are...

I like many people bring my own food on the train. If they take out the upstairs tables where would I eat? I prefer not to get crumbs all over my seat. I ride the CS and I rarely see empty tables. I have shared a table with 3 total strangers multiple times. I have seen many card and board games...

No. I have no idea why anyone would think that. Accessible services are not the same thing as Red Cap (if there is Red Cap they usually handle disability services also). If the station is staffed they are supposed to provide assistance getting to/from the train to all people with disability who...

I was notified my trip home for Thanksgiving will involve a bus Salem to Eugene. I called and asked for a lift equipped bus. This was interesting as the agent thought the platform lifts for trains would work on a bus. Eventually we got straight that the bus needed its own lift. Now I am booked...

I got my bag this morning. The station agent put it in a cab and it was delivered to my front door. I would never get that kind of service from an airline. Martinez is a small station. The station agents handle the luggage. The station agent I talked to was probably just tired. The station was...

On the #11 (8/26) a woman in coach was put off the train for stealing cloths from other passengers luggage. She changed into the pilfered cloths in the restroom. Twice when confronted by passengers who's cloths she was wearing she denied it and then went to change again. She tried to flush the...

You do not seem to be understanding me. The station agent did not care about an estimated time of arrival. He felt I should have check my bag before the scheduled time of departure. While I was checking my bag an Amtrak employee announced the 14 had just arrived in Oakland Jack London Square...