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Hello, A couple months ago, I used my Amtrak Guest Rewards points to buy a ticket on Amtrak (WIL-NYP-NFS). Is there a way I can have it automatically show from within the Amtrak App? The only way I can bring that reservation up is if I enter the reservation number and either my phone number or...

Hello, I recently renewed my NARP Membership for the year. Not sure why I have a different NARP membership number listed in the My Account section of the Amtrak website than what is printed on my NARP membership cards, but anyways when I tried to change it, I get the following error message on...

Hello, I will be going on vacation in a couple of weeks to the Wilmington, DE area (I have a round trip ticket from NFS-WIL). I tried to search for an answer before typing this, but was looking in the wrong place. When I've traveled on Amtrak before all I did was print out my ticket and show...

Hello, I live in Niagara Falls, ON and have relatives who live in the Wilmington, DE area. I take Amtrak at least twice a year to go visit them. I am also a NARP member and have been since late 2011. Up until early 2014, I've never had a problem receiving the NARP discount when booking travel...

Hello, I will be riding on Amtrak 63 on Wednesday heading to Niagara Falls, ON. I've tracked the train lately on Amtrak's website and seems it's been over an hour late when going through the Albany, Syracuse and Rochester areas. is CSX doing track work or something in that area? I ask...

Hello, Last week, I had renewed my NARP membership, but when I got my new membership card emailed to me, it's a different membership number than I had last year. Is this normal with NARP memberships? Do they give you a new membership number every year that you renew? Thanks in advance, Tom Martin

Hello, It's the first time I've ever done this (I usually get a round trip ticket), but is it possible to merge two one way tickets into one reservation somehow From NFL-WIL one reservation and the other reservation being WIL-NFL (at a later date. 2 weeks later) for the same person? Thank you...

Hello, I have been a NARP member since 2012 and I have been taking Amtrak from NFS to WIL to visit family and friends in the area. Now I know that the NARP discount is not valid on Canadian portions of the Maple Leaf trains (64/63) as it specifically states on their page here...

Hello, I will be on train 63 heading for NFS in the next week from NYP (have been on this route many times before). I have a question about Amtrak's Red Cap service at NYP. I know that train 63 is scheduled to leave at 7:15am and I realize I have to do the "check in" procedure at about 6am or...

Hello, I've never been on a commuter rail train except for a GO train in Toronto, ON. I usually take Amtrak from Niagara Falls, ON to Wilmington, DE to visit friends and family in that area. When going through the NYC area, sometimes I'll see a commuter train go overly fast in reverse. I know...

Hello I usually go back and forth between NFS and WIL on Amtrak visiting family and friends and never had a problem with the ticket prices before, but last month (April 21) I booked a trip from NFS to WIL for travel on July 19 to August 5 and it cost me $330.20 ($165.10 each way), which I found...

Hello, I was just on Amtrak.com to book a ticket from NFS to WIL and noticed that the fares have increased considerably from the last time I traveled that route, which was for the Christmas holidays 2013. Is there something I am not aware of, or did Amtrak do a fare increase? Thank you in...

Hello I am travelling on Amtrak for the Christmas holidays from NFL to WIL. I will be on Amtrak #64 from NFL to NYP. My question is, when I get to NYP what's the easiest way to get from track level to the Amtrak level? I've traveled this route a few times before and seems like I always end up...

Hello, I know my question may not be directly related to Amtrak, but I do travel quite a bit between NFS and WIL mostly to see friends and family. I am just curious if anyone knows what the purpose of that "Canadian Check-In" Podium that is set up in the early morning for anyone travelling into...

Earlier this month (May 1st actually) I bought myself the $35/yr NARP membership and noticed that it was supposed to come with 300 Amtrak Guest Reward Points. I already got my membership welcome kit from NARP in the mail, but have yet to receive the Amtrak Guest Reward Points. Not sure if there...

Hello, I've been travelling on Amtrak on a regular basis for the last couple of years now mostly going from NFS to WIL and visa versa. I just came back from an Amtrak trip to WIL last week. I am planning another trip for around Christmas time and just wanted to know for anyone who has traveled...

Hello, I just have a quick question about a couple of Amtrak routes. Are the Maple Leaf route and the Empire route operated by the same trains and basically the same route? I've traveled on the Maple Leaf route before, but just curious cause I've never seen any "Empire trains"

Are bringing inexpensive orthopedic seat cushions on board Amtrak trains to sit on during long trips allowed?

I live in the Niagara Falls area and I have taken Amtrak a lot lately to go visit a friend who lives in DE and just wondering is it just me or are the seats in the Maple Leaf trains (#63 and #64) just a little bit uncomfortable....During my travel on these trains I try and talk around as much as...

I will be travelling again on Amtrak and going thru Penn Station. My one question is...Are there any AC outlets in Penn Station that Amtrak passengers may use to power their laptops during their time at the station?